Our corporate client has a proud history of positively changing people's lives and contributing to the community.

The past 2 years has seen significant growth in the customer base and service offering. As they continue to grow and develop with several exciting projects about to launch we now require a passionate and dedicated Team Manager to lead their team to provide exceptional service to their customer base and external partners.

First and foremost you are sportive and committed people leader who uses their strong performance management and coaching skills to ensure their front line team achieve their best in everything they do. An experienced change manager you can lead a group through significant change and provide ongoing support and feedback with a strong continuous improvement focus. Flexible and adaptable you thrive in a pure service environment and enjoy contributing to the senior leadership team in a Contact Centre environment.

For this role we are seeking a leader who has previous Contact Centre leadership experience. As part of the services offered includes some technical support a keen interest in IT and technology and exceptional problem solving skills are essential.

The Contact Centre operates across 7 days and Team Managers will mainly work Monday to Friday on rotating rosters between 8am and 6pm Monday to Friday with a requirement to work one Saturday in three with the Monday prior to your Saturday shift as a day in lieu (imagine a long weekend every 3 weeks!).

Our client is currently offering a full time fixed term contract for 6 months. With a wealth of career opportunities and ongoing growth in the business this exciting opportunity could convert to a more ongoing opportunity based on business needs and individual performance.

You will be rewarded with a base salary package of $78,000 p.a. including super, a great working environment, fun, supportive team and the opportunity to work with an organisation that is immediately recognisable to millions of customers!

This position commences ASAP so do not wait - apply now.

Profession: Call Centre & Customer Service, Sector: Private, Role: Operations & Management, Work Type: Full Time